Manaakitanga is a traditional value that is hugely important to our people and is central to the philosophy behind our culture. It is the art of showing compassion and generosity towards others and to the land that surrounds us. These values form the core foundation of Manaaki Care and are held paramount when measuring our quality of care to our customers.
We are a customer-centred organisation, basing everything we do around the individual needs of our customers.
We aim to personally customise and tailor our support to suit your individual needs throughout your journey.
Our commitment to facilitating the wellbeing of our customers will always be held first and foremost to our overall quality of care strategy.
At Manaaki Care we are passionate with empowering and motivating you to live your best quality of life. We strive to provide quality customer-centred care holistically to ensure your ultimate wellbeing.
The team at Manaaki Care are experienced professional’s and will always work together to ensure that each and every customer is treated with respect, integrity, kindness and honesty.
What we can provide
We provide a comprehensive community support service to allow our customers to attend appointments, run errands and participate in community-based activities of your choice.
We can provide you with in-home support to assist you with maintaining your independence such as Assistance with personal domestic activities, Assistance with self-care and Yard maintenance
Our Support coordinators have extensive experience in support coordination and put your goals first and foremost. We are focused on developing your capacity to understand your NDIS plan, develop your self advocacy skills and get value for money when it comes to supports.
Our Team can assist you to develop your independent living skills in both your home and in the community. We are experienced, working collaboratively with therapeutic providers for the purpose of supporting your independence.
We provide SIL support to customers in their own home. We strive to support individuals to live independently in their own home for as long as desired.
Experience in general medical assistance, incontinence, diabetes management, PEG feed, bowel care, SPD & IDC catheter care, dementia care and customer care plans.
As part of our assistance with social, economic and community participation we provide transportation to compliment our service.
We can support you to create your own tailored short-term accommodation
Our Team can support you to build your capacity to be able to maintain your tenancy. We can assist with reporting repairs and maintenance to your real estate or Public Housing provider. Arrange supports or services to prepare you for an upcoming inspection. Assist you to apply for Public Housing, advise of changes in your circumstances and request transfers. In addition to, referring you to Housing specific advocacy services if required.
Manaaki Care is a registered NDIS service provider. We are a boutique organisation where our priority is quality over quantity. Our focus is to deliver high standard services to your individual and personal wellbeing. You can be assured that your choices and goals will be respected.
Our passion is to encourage independence for those we support and to allow growth, freedom and choice while providing a safe, stable environment.
Simply put, the satisfaction we get is defined, by our ability to support our customers to increase their capacity and achieve their highest level of independence.
Manaaki Care values the safety and quality of life of our customers.
Our team is experienced and qualified in disability and mental health industry.
You can be assured that all staff on our team have validated checks compliant with NDIS requirements.
We handpick our staff to ensure their values align with our organisations mission, vision and values. We expect a high level of commitment and dedication to providing the highest quality and person-centred support from our team.
We get to know you, so it’s only fair that you know us too!
Rangi Anna Maata
My name is Rangitakina Anna Maata, known as ‘Rangi.’
Born Te-Kuiti, I spent my early childhood being raised in a number of small communities in Northland, New Zealand.
At the age of 10, my family migrated to Australia. Realising that my future and that of my young family is now grounded firmly here in Australia, in 2020 I proudly became an Australian citizen.
I am very passionate and committed to helping others. Having lived experience with my own chronic conditions for the past 35 years and my strong work ethic in this domain has motivated me to make a difference.
Having explored the many sectors and multiple facets within this industry I know that this is where I am supposed to be, and this work is my life’s purpose.
I look forward to meeting with you and sharing your journey with our Manaaki Care Whanau (Family)
Pamela Chia
Pamela was born and bred in Tāmaki Makaurau, New Zealand, moving to Newcastle with her partner in 2022 in hopes of some better opportunities across the ditch.
Initially working in private practice as a Dietitian, alongside a variety of patients, Pamela found that the interactions that were most fulfilling were those in the world of disability.
Drawn to Manaaki Care’s kiwi roots and values, Pamela decided to try her hand at disability support work.
Pamela progressed to become the SIL team leader at Manaaki Care and continues to thoroughly enjoy all aspects of this role, including being able to use her clinical background as a Dietitian to provide guidance to her team and participants around nutrition-related capacity building goals and overall wellbeing.
Carlene Mclean
Carlene has 15 years experience spanning the health system in policy, strategy, and planning roles.
She has also been a Health Promoter in the public health service, and knows the key to human health and wellbeing is a supportive and connected ‘community’.
This is why she is grateful to be part of Manaaki Care – its core values are all about respectfully caring, supporting, and uplifting the people we work with, and she sees these values in practice every day at Manaaki.
Carlene’s role as Compliance Officer, is to make sure that the NDIS Standards (and multitude of policies and procedures!) are embedded and brought to life in the practice of our work; doing this also helps demonstrate that Manaaki is always putting the wellbeing of its participants first and foremost (underpinned by passsionate staff and a very robust accountability framework ! ).
Rhiannon Allison
Rhiannon is a dedicated and compassionate member of the Manaaki Care team, bringing a strong background in administration, coordination, and NDIS processes. With a detail-oriented approach and a deep commitment to person-centred care, she supports both participants and staff to ensure services run smoothly and efficiently.
Rhiannon is passionate about empowering people to live meaningful lives through choice, independence, and genuine connection. Her calm and friendly nature makes her a valued point of contact for families, stakeholders, and colleagues alike.
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Kind words from our delighted customer and supportive staff
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All Nationalities welcome!
The team at Manaaki Care is ready to help you.
Manaaki Care would like to acknowledge the Traditional Custodians of this land on which we live and work. Manaaki Care would like to pay their respects to the Elders both past, present and future for they hold the memories, the traditions, the culture and hopes of Aboriginal and Torres Strait Islander Peoples here.